What is True Client-Centered Discovery?

At Money Quotient, we believe that the most successful client relationships are built on asking the right questions.  That’s because good communication is so much more about listening than it is about talking.  And, to this end, the best financial planners continually seek to perfect their inquiry skills. Several years ago, I read an interview […]

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How Financial Planners Can Support Behavior Change

  In his article “Why Good Financial Behavior Isn’t Achievable Until You Believe That It Is,” Derek Tharp addresses the frustration that financial planners experience when trying to help clients adopt healthier financial habits.  He explains the root cause of self-sabotaging money beliefs and behaviors in this way:   As almost all financial advisors have […]

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Help Your Clients Make the Most of Their Regrets

In his latest book, The Power of Regret: How Looking Backward Moves Us Forward, Dan Pink flips regret on its head. Rather than looking to the emotion as a catalyst for guilt or shame, the book focuses on the best of what regret can do for perspective: provide the opportunity to make smarter decisions. Advisors […]

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Elicit, Provide, Elicit: 
The Art of Skillful Advice-Giving

Advice is inherent to financial planning. Heck, it’s in your title: advisor. But how you give advice can make or break the client/advisor relationship and directly impact the follow-through. The Righting Reflex The righting reflex is our natural reaction to hearing someone else’s problem. This is the powerful urge to provide our own opinions, solutions, […]

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Nurturing Financial Resilience

    The COVID-19 pandemic has demonstrated to us once again that economic uncertainties are ubiquitous and often hard to predict. We need to stay vigilant and be prepared for the rainy days. -Standard Center for Longevity   To launch the “Financial Resilience in America” project, researchers at the Stanford Center on Longevity teamed up […]

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MQ Recommended Reading

A growth mindset seems to be at the heart of shared purpose relationships with our MQ Partners. Those who are consistently seeking ways to improve and expand how they interact with the profession and world resonate with us. Whether it’s our training, educational webinars, or annual events, we reference and quote several pieces of literature […]

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Financial Choices and Matters of the Heart

  No matter how much or how little money you have flowing through your life, when you direct that flow with soulful purpose, you feel wealthy…  When you let your money move to things you care about, your life lights up.  That’s really what money is for. Lynne Twist The Soul of Money     […]

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Your Client is an Adult – 
Treat Them Like One

At the end of a thorough financial planning engagement, an advisor hands their client a beautiful spiral-bound packet of information and says, “Here is what you need to do to accomplish your goals!” Three months later, they are exasperated with a client who hasn’t implemented any of their recommendations. If this sounds familiar, you’re not […]

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Contagious Inspiration

“What Do You Do?” Have you ever met someone so excited about what they do that it’s contagious? They’re animated, leaning in, and inspiring you with their passion. If you haven’t met that person, you’ve probably listened to their Ted talk or heard them at a conference as a keynote speaker. Now, turn that thought […]

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