Nurturing Resilient & Rewarding Client Relationships in a Rapidly Changing Environment

The MQ Research Consortium recently updated a 15-year-old study to explore how demographic shifts, economic uncertainties, environmental threats, political transitions, global unrest, and a worldwide pandemic have forever altered the needs and expectations of financial planning clients. The key question explored was, “Have the factors that foster higher levels of client trust and commitment changed over time?” At the 2022 MQ Retreat, lead researchers Carol Anderson, M.S., and Deanna Sharpe, Ph.D., will present the results and discuss the implications of this groundbreaking study.
In addition, notable scholars and practitioners will use this information as a springboard for sharing insights and knowledge that will equip you to meet current challenges and to serve as beacons in the lives of your clients for many years to come:
  • Amy Mullen, CFP®, President – Money Quotient, Inc.
  • Timi Joy Jorgenson, Ph.D. – Assistant Professor and Director of Financial Education & Well-Being at American College
  • Meghaan Lurtz, Ph.D. – Lecturer; Writer and Senior Research Associate, kitces.com
  • MQ Implementation Program Consultants
  • MQ Advisory Board Members