Dr. Daniel Crosby did a special solo episode of the Standard Deviations Podcast for an episode on the shift of problems due to economic development, France’s public urination problem, and why Human-First is the antidote to the technological standardization we are already seeing affect the industry.
“You are hired, retained, and help your clients most, when you are being Human-First. Your client’s most important needs are behavioral, the biggest value you add is behavioral, and the biggest problems that you face every day have behavioral solutions.”